Uptime on the floor, security across the enterprise.
In manufacturing, an hour of downtime is measured in units, shipments, and customer commitments. Element brings rigorous managed IT and security operations to plants, distributors, and industrial suppliers, from the front office to the production line. As a New Charter company, we draw on nationwide manufacturing specialists who work across nearly every industry.
One partner, deep expertise across a vast array of industries.
Element is a New Charter company. That means the specialists you work with locally are backed by a nationwide platform of managed IT, cybersecurity, and application teams serving organizations in nearly every sector. When your needs extend beyond this practice, we bring the right New Charter team to the table instead of handing you to a vendor list.
Connect the plant floor without exposing it.
Network Segmentation
Separation between production systems and corporate IT, so an office incident never reaches a controller or line system.
Legacy System Protection
Compensating controls for equipment that cannot be patched or replaced on your timeline.
Managed Detection & Response
24/7 monitoring and response built on CrowdStrike, with escalation paths that respect shift schedules.
Remote & Vendor Access
Controlled, logged access for integrators and equipment vendors instead of standing remote tools nobody tracks.
Infrastructure engineered for shift work.
ERP & MES Support
Performance, connectivity, and integration support for the systems that run scheduling, inventory, and production reporting.
Backup & Disaster Recovery
Immutable backups and tested recovery plans with targets tied to production impact, not generic SLAs.
Site & Warehouse Networking
Reliable wireless for scanners, tablets, and rugged devices across plants, warehouses, and yards.
Multi-Plant Standardization
Consistent builds, monitoring, and support processes across facilities and newly acquired sites.
Turn shop floor data into decisions.
Automation & Power Platform
Workflow automation and Power BI dashboards that replace spreadsheets for quality, downtime, and throughput reporting.
AI-Assisted Operations
Practical AI use cases for documentation, quoting, and knowledge capture, with governance around proprietary data.
Procurement & Lifecycle
Hardware, licensing, and refresh planning coordinated to capital cycles and plant shutdown windows.
Let's keep production running and risk contained.
We'll review your IT and OT environment, identify the downtime and security risks that matter most, and build a plan around your production calendar.